SHIPPING
I ship worldwide from the Netherlands! Orders are typically shipped once every week on Friday.
I am currently unable to ship packages to the USA, this includes keychains, standees, buttons and similar items. Paper items such as prints and stickers can still be ordered from the US and will be shipped via letter mail.
You will receive a notification email with a tracking number and link once it's shipped. Please wait for one or two days for the tracking number to become functional.
Stickers and prints are sent with regular stamped mail, and do not have tracking.
ESTIMATED SHIPPING TIMES
Please note that delays can occur, and the following estimated delivery time is not guaranteed. Especially during holidays.
- the Netherlands: 1-3 business days after shipping
- Europe: 5-15 business days after shipping
- Rest of the world: 5-20 business days after shipping
DAMAGES & LOSSES
If you think your package is lost, or you received a damaged order, please contact me through the contact form, and I will help you!
If you've given an incomplete or wrong address, I sadly can not refund you anything after it's been shipped.
CUSTOMS
Before receiving your goods, you may have to pay VAT if you ordered outside the European Union.
RETURNS/REFUNDS/CANCELLATIONS
If something is wrong with your order, and/or your order needs to be cancelled/returned, please contact me so we can come to a solution!